Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return/refund or exchange.

To be eligible for a return/refund or exchange, your item must be in relatively the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item that is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
At the time your return is picked up and inspected by Antone's, we will notify you on the spot of the approval or rejection of your return/refund or exchange.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at antones1@att.net.

Exchanges (if applicable)
We only replace items if they are defective, damaged or under special circumstances for customer's extreme dissatisfaction with the product. If you need to exchange it for the same or comparable item, call us at (510)533-4443, send an email to antones1@att.net or write to: Antone’s Appliance, P.O. Box 27347, Oakland CA 94602, United States.