Antone’s Appliance Service
To schedule a service appointment, please contact us at 510-533-4443. Service rates and approximate parts costs are available by phone.
Antone’s Appliance is a factory authorized service and sales company for Maytag, Whirlpool and Amana appliances. We are also a factory authorized service company for KitchenAid major appliances. Our State of California Bureau of Household Goods and Services major appliance repair license number is A38031.
We specialize in the brands listed below so that we can provide fast expert service. Our goal is to complete the repair on the first service visit. We carry a large in-vehicle stock of repair parts. All repairs are completed at your home, apartment or business.
The brands that we service include:
- Maytag home appliances
- Whirlpool washers, dryers, dishwashers and ranges
- KitchenAid dishwashers and ranges
- Sears Kenmore washers*, dryers* and dishwashers*
- Magic Chef ranges, ovens, washers, dryers and dishwashers
- JennAir ranges* and ovens*
- Coin-operated washers and dryers by Maytag, Whirlpool and Kenmore
WE DO NOT SERVICE BRANDS THAT ARE NOT LISTED.
We service the following California cities:
- Castro Valley
- El Cerrito
- San Leandro
How much does a service visit cost?
We charge a flat rate for the first 60 minutes and an additional fee for every 20 minutes thereafter if necessary. About 90% of our service calls are completed for the initial 60 minute flat rate charge. On occasion, we charge a lesser amount for a “diagnosis only” call when the customer and technician determine that the appliance is too costly or too old to repair. We then credit this lesser charge toward the purchase of a new appliance from Antone’s for a limited time. (Call for current service rates).
How do I schedule a service appointment?
We only schedule appointments by phone. Call us at 510-533-4443. We often receive service requests by email and text and most are missing key information. Plus, we have to find out when you will be home, etc.
What forms of payment do you accept for service visits?
We accept checks, cash, debit and credit cards which include Visa, MasterCard, Discover and American Express. We process these on the spot with a secure encrypted device that meets the latest standards for accepting credit cards.
What brands does Antone’s service and what is your service area?
Please see the list of appliances and brands serviced as listed above. It’s also helpful to have the appliance model number when you call for service.
What days and times do you provide service?
We work Monday through Friday from 9am to 5pm.
What is the length of your appointment window?
The first job is usually only a 1 1/2 hour appointment window and after that the appointments are usually 1 ½ to 2 hour windows. We also can phone you to say “we are on the way” so you can come home to meet us. We try to accommodate the customer’s schedule as best as possible.
Who will be coming to my home or business and have they been background checked?
The owner, Robert Antone, will be the technician and/or appliance delivery person. As a condition of being an authorized Whirlpool and Maytag service company, Robert is required to pass a background check and drug screening every two years. All technicians of independently owned Whirlpool authorized companies nationwide are required to pass this screening every two years.
What should I do after I schedule the service appointment and before the technician arrives?
Write down the day and time Antone’s is scheduled to arrive. Call us if you are unsure.